Damage to property

According to the provisions of Resolution 173/2018, Damage to property is understood as damage caused by anomalies in the electrical service to interior electrical installations or to the assets (whether electrical equipment or not) of a natural or legal person (private customers) and/or state, when those anomalies come from causes attributable to the Electric Company.  And massive damage to property: those produced to a number equal to or greater than five clients.

  • Main causes +

    Among the main anomalies that cause these affectations, the false contact of the 220 kV connection, the opening of the Read More
  • How to claim +

    Customers may report a complaint for property damage up to three business days after the occurrence of the event through Read More
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